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Candle Care Tips & Tricks

To get the best burn from your candle, please read the following:

Allow to Pool:
Soy wax has a memory, so the way the candle is burned the first time, determines the outcome of every future burn. Allow the wax to melt as close to the edge of the jar as possible before extinguishing. This avoids the dreaded “tunnel effect”.  Tunnelling is where the wax pool forms a tunnel down the centre without reaching the sides of the jar which means your candle will not last as long.  

Before each light, trim the wick to 6mm to maintain an even, clean burn. Long wicks can cause excess flame, smoke, leave soot on the glass jar and an excess of carbon build-up on the wick. Ensure any debris that falls from the wick is removed. The easiest way to do this is with some nail clippers. All our candles come with a handy spacer that you just slip over the wick to easily cut to the right length.

Extinguish your candle by using a candle bell to snuff out the flame. Alternatively, you can use tweezers to dip the wick into the melted wax and straighten. This will stop the wick smoking and will help with re-lighting the next time. Any debris that falls into the wax from the wick should be removed while the wax is still melted.

When not in use, if your candle has a lid, ensure this is fitted or the candle is kept in a dust free area, this will ensure a longer lasting fragrance throw when burning.
Soy wax is a soft wax and does not like heat, so keep your candle out of direct sunlight.

Be Careful:
Allow sufficient cooling before handling.
Never leave candle unattended & burn away from flammable objects, drafts, wind, fans, air vents as this can lead to uneven burning and flame flare-ups.
Never leave candle unattended around children & pets.
Keep containers on safe platforms & not on top of slippery objects to prevent drops & breaks.
Do not use water to extinguish candles.

Candle Completion:
Once wax reaches 1cm from the bottom, its life has come to an end. Please do not burn your candle any further down than this.  The remaining wax provides a barrier between the flame & the glass. If you burn too close to the bottom, you run the risk of the container overheating and possibly cracking & leaking any melted wax onto the surface it is sitting on. 

Shipping Tip:
Soy wax is a soft wax & can be sensitive to warm temperatures. During our beautiful warmer months, your candles can become soft easily. When completing your order, please leave a note in the delivery instructions to leave your package in a shady location if possible. Whilst this will not impact the burning of your candle, this may effect its look.